Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to one-time credit packs and to membership payments.

How to request a refund

Payments are processed by our reseller and Merchant of Record, Paddle. To request a refund, visit paddle.net with your order email or receipt, email us at tinkadoo1111@gmail.com, or message us through the support widget on any page and we will arrange it for you. Refunds are returned to the original payment method, usually within 5-10 business days depending on your bank.

Paddle's own refund policy also applies to every order.

Failed books are always put right

Separately from monetary refunds: if a book fails to generate, the credits spent on it are returned to your balance automatically. If a finished book has a problem, message support and we will regenerate it or return the credits.

Cancelling a membership

You can cancel a membership at any time through the link in your Paddle receipt or by contacting support. Cancelling stops future charges; you keep access and any remaining credits until the end of the period you have already paid for.